Infuse customer data with analytics to predict your customers’ needs and identify opportunities for cross-selling and up-selling additional products and services to increase satisfaction.
Discover new audience segments with AI-driven recommendations or define yours. Activate real insights on destinations including analytics, email marketing, advertising, and customer engagement platforms through turnkey integrations with Microsoft and third-party applications.
Bring together all your transactional, observational and behavioural data in real time with prebuilt connectors to create persistently up-to-date profiles for contacts and accounts. Unify your data by resolving customer identities with recommendations based on artificial intelligence and machine learning.
Leverage Microsoft Dynamics 365 for Customer Insights to gain the understanding you need to deliver the innovative products and personalized services that will help your organization stay ahead of the pack.